Customer tools

Good customer service is all about follow-through. Below are just a few examples of how our commitment to you extends far past the day we hand over the key.

Homeowner manual

We've created a step-by-step guide to explain in detail what to expect as a Pennbrook homebuyer and a homeowner. We answer a range of questions pertaining to just about everything you need to know. Issues addressed in the manual include financing, interior and exterior selections, the construction process, and what to expect when closing on your new home.

Warranties

At Pennbrook Homes, we're with you for the long haul. Our warranty package, granted only to the top builders in the country, extends as far as ten years for certain items in your home. We'll work closely with you to let you know what to expect in terms of coverage. And we'll keep you posted on ways to keep your home in tip top condition.